What is included in the “Base Package”?

• Annual Gas Safety Inspection to include annual inspection of fixed gas appliances up to max 3 and includes completion of Gas Safety Records and issue of Certificate


• Annual boiler service


• Free 24 hr Helpline for your tenants enabling you to maintain a professional boundary and avoid those 3am calls
  • Gas Safe Registered engineer


• Professional updates on work required to bring to current standards and advice given on defects found


• 24hr Helpline


• Choice of emergency repairs or general maintenance to be carried out by us or your own nominated contractor

Bronze Packages covers the boiler and controls and includes:

• All parts and labour


• Annual boiler service


• 24hr Helpline


• Gas safeRegistered Engineer

Silver Package covers the boiler and controls and central heating system and includes:

Everything included in Bronze Package plus:




• Parts and labour cover on your central heating system


• Annual Landlords Gas Safety Inspection to include annual inspection of fixed gas appliances and includes completion of Gas Safety Records and issue of Certificate.

Gold Package covers the boiler and controls and central heating system. It also covers the Plumbing and Drains and includes:

Everything included in Silver Package plus:




• Parts and labour cover on your plumbing and drainage system


• Two yearly inspection on your plumbing and drainage system.

Platinum Package covers the boiler and controls and central heating system. It also covers the Plumbing and drains and fixed electrical wiring and annual PAT tests

Everything included in Gold Package plus:




• Two yearly inspection on your electrical system


• Annual portable appliance testing of all your portable appliances kept and used at the property.


• Fixed wire test

Our Executive Package not only covers your gas, electrics, plumbing, drainage and certifications but also appliances, lock outs/locksmith and loss of keys.

Everything included in Platinum Package plus:




• Parts and labour cover for up to four appliances. These can be changed at renewal each year.


• Subject to the terms and conditions laid out on the initial inspection report.



• The four appliances could include washing machines, tumble dryers, fridges, freezers, fridge freezers, ovens, hobs.


• Annual oven and hob service if selected as one of the four appliances at no extra cost.


• Accidental lock outs & key loss up to £1000 p/a.


• Key holding service.